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Notifications / Send alerts by email

Send alerts by email

Email the alerts through your own SMTP server or a transactional provider: hostname, port 587 with STARTTLS, credentials and recipients.

The Email type sends alerts through an SMTP server you provide: your company mail server, or a transactional email provider.

The Create notification form for EmailThe Create notification form for Email
An email channel with STARTTLS on port 587.
Field Meaning
Hostname The SMTP server, written with a scheme, for example https://smtp.example.com. The scheme is ignored when connecting.
Port Usually 587 with STARTTLS.
Username The SMTP account, as an email address.
Password The password of the account, or an app password.
StartTLS Upgrade the connection to TLS. Turn it on for port 587.
Address From The sender of the alerts. Your provider may require an address of a verified domain.
Address To The recipient of the alerts.

Tips

  • Send to a shared address, such as a mailing list of the on-call team, rather than a person.
  • With Gmail, create an app password: the account password is refused when two-step verification is on.
  • Choose Test notification to check the credentials before saving.